Claims may be submitted online at MyBenefits. We also accept claims via mail or fax.
MyBenefits is our customer service website. Anyone with coverage may register, file claims and access their benefit information.
Wellness and Outpatient Physician’s Treatment Claims
Claim forms are available for download here, or via mail by calling our Customer Care Center at 800-521-3535. Directions for submitting claims are included on the forms. Supporting documentation may be required before processing.
Fax and mail claim submissions using the information below:Fax:
American Heritage Life Insurance Company
P.O. Box 43067
Jacksonville, Florida 32203-3067
For coverage issued in NY:Fax:
Allstate Benefits Service Center
P.O. Box 331429
Atlantic Beach, FL 32233